Many people are not aware of what consumer complaint is. With this article I want to bring to the knowledge of the general public of what a customer complaint is and what are the powers of a customer complaint. Many a times we are not satisfied with a product or its services. We just wish that there

Consumer complaint educates costumers in raising their voice against injustice. If we are not satisfied with a product or a service or an organization concerned, then we have every right to complaint against it. Consumer complaints can be made by writing a complaint letter. A complaint letter is a legal way of accomplishing one’s demand.

To promote and protect the rights and interests of consumer, consumer protection laws are implemented by the Government. Some of the consumer protection rights are Right to Safety, Right to Information, Right to Choice, Right to be heard, The Right to Redress, The right to consumer education.

If these laws are not followed by the organization or by the person concerned, then the consumers have every right to complain against the violation. Consumer complaints help to protect the rights of the consumers.

Consumer complaints are a legal way of filing one’s dissatisfaction for a service or product. It is a legal way of filing a claim. Our Government has assigned us certain freedom and certain consumer protection rights. It is the duty of the organizations and the Government to safeguard these rights.

Consumer forum India has helped many to realize their rights. Consumer Forum is a means to protect consumer rights. Online consumer forums are available in the internet which helps distressed costumers to fill up their consumer complaint letter. General public need to keep a constant check of their rights so that their customer rights could be protected . Many people are unaware of their rights and so they become victim of injustice and a complaint letter helps a costumer to demand those rights.

But these rights are not always executed either by the organization or sometimes by the law. So, there is always a need for costumer protection.Sometimes complaints fall on deaf ears, they go unheard, that is why there is always a need to register these complaints.

The interest of the costumers can be protected by encouraging healthy competition in the market which serve the customers and not harm their integrity. These complaints can be registered in a consumer forum India . The aim of consumer forum is to enforce consumer protection.Sometimes customers are not aware of their rights. Customer forum is a response towards the ongoing conflict between the customers and their protection. The consumer forums file the complaints of the customers and advice them on the related issues.

Many customer protection rights are formulated across the world but they are not implemented. Consumer forum is a bridge for communication between different people on matters related to customer complaints. Customers in a consumer forum fill up a form a register their complaints. The complaints are then reviewed and necessary measures are then taken. Thus, consumer complaint helps public realize their value as a customer.