Web-based or hosted CRM applications have come as a major boon for small businesses that till now were loath to even consider CRM for their businesses. This was because the cost of on-premise CRM was simply too much for SMBs.
The advent of web-based CRM software has enabled SMBs to enjoy the benefits of CRM [...]
Posts Tagged ‘Small’
Small Businesses and Web-based CRM
Posted by admin on August 16th, 2010
Keeping customers loyal affects small business growth
Posted by admin on August 15th, 2010
Studies reveal it is more costly to win new customers than to keep them. Believe it or not, it takes a lot of energy to retain them! How do you ensure their loyalty remains with your company?
Strategize your loyalty. Plan ahead, plan it well. If your goal is to keep 80 percent of your present [...]
Do Small Businesses Need Customer Relationship Management (CRM)?
Posted by admin on August 12th, 2010
Let’s first define what exactly Customer Relationship Management is. The easiest way is to give an example: Every time you get in touch with a customer or prospect (still to be customer), you want to register the information regarding that contact. The more you know about your client, the better you can market your product [...]
Posted in Customer Returns 
Tags: Businesses, Customer, Management, Need, Relationship, Small 
Comments OffCRM : is it Worth it for a Small Business?
Posted by admin on July 24th, 2010
As a small business, you may be bombarded with a torrent of market noise regarding the latest and greatest in customer relationship management (CRM) software. You will hear each vendor boasting about infinite features and benefits that differentiate themselves from one another. This makes it increasingly difficult to decide which CRM one is best for [...]
CRM and Small Business
Posted by admin on July 20th, 2010
CRM and Small Business
CRM is referred in short for Customer Relationship Management. Maintaining customer is one of the significant skills to maintain any business. Especially, small businesses have to focus on customer relationship in an endeavor to sustain existing customers and to develop more business. Also, customer relationship management is very essential. Customer relationship [...]